Terms and Conditions

Service provision requirements

To ensure a smooth and reliable service, please consider the following:

  • βœ… Are your bins in an easily accessible location?
  • 🐾 Do you have pets that may obstruct access?
  • πŸš— Is your curb free from clutter, parked cars, or other obstacles?
  • 🌧️ Are your bins protected from weather conditions that could affect collection?
  • A little preparation goes a long way in helping us provide the best service possible! πŸš€
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Things our team are not responsible for:

Bin Knocked Over – Once your bin has been securely placed on the curb, we are not responsible if it falls due to wild weather, vehicles, or other external factors. However, we will always make an effort to position it safely.

Overfilled or Overweight Bins – If the bin truck refuses to collect your bin due to excess weight or overflowing waste, we cannot be held responsible. Please ensure your bin meets collection guidelines.

Bin Not in Designated Area – Your bin must be in the agreed location, ready for collection. If it is not accessible at the scheduled time, you will forfeit service for that week. Our team will not search your property for misplaced bins.

Locked or Restricted Access – If we are unable to access your bin due to locked gates, pets, or other barriers, we will not be responsible for missed service.

Public Holidays & Council Delays – If bin collection is rescheduled by your local council, we will do our best to accommodate, but we are not liable for any disruptions.

By using our service, you acknowledge and accept these terms.

Once off service

$15 per service

This service is ideal for holidaymakers, shift workers, or anyone unable to put their bins out and needing reliable assistance.

On-going service

$10 per week

Setting up a weekly service plan is simple. Click Reach Us to get started with your ongoing service today!

All pricing options refer to each residential address with two bins each week. For unit owners please contact us for a quote.

Website Disclaimer & Limitation of Liability

The information provided on the Weekly Bin Help website (β€œthe Website”) is for general informational purposes only. While we strive to ensure accuracy, we make no warranties or representations regarding the completeness, reliability, or suitability of any content, services, or information found on this Website.

By accessing or using this Website, you acknowledge and agree to the following:

  • No Legal or Professional Advice: The content on this Website does not constitute legal, financial, or professional advice. Users should seek independent professional guidance for their specific circumstances.
  • Service Availability & Accuracy: We make every effort to keep the Website and service details accurate and up to date. However, we do not guarantee that all information, pricing, or service availability is error-free or current at all times.
  • Third-Party Links: This Website may contain links to third-party websites. We are not responsible for the content, security, or practices of any external sites and do not endorse or assume liability for their content or policies.
  • Limitation of Liability: Weekly Bin Help, its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from:
    • Your access to or use of the Website.
    • Errors, omissions, or inaccuracies in Website content.
    • Technical issues, including website downtime or security breaches.
    • Any reliance on information provided on the Website.
  • User Responsibility: By using this Website, you accept full responsibility for any actions you take based on its content. We are not liable for any losses, damages, or disputes arising from misuse or misinterpretation of Website information.

We reserve the right to update or modify this disclaimer at any time without prior notice. Continued use of the Website constitutes acceptance of any changes to these terms.

If you have any concerns about the information presented on this Website, please contact us at info@weeklybinhelp.com.au.